Terms and conditions

PAYMENT AUTHORIZATION:

Authorization is provided for the benefit of the Payee and the Processing Institution and is provided in consideration of the Processing Institution agreeing to process debits against my account, in accordance with the Rules of the Canadian Payment Association. All persons whose signatures are required to authorize withdrawals from the account must give consent.

The Payee will issue Pre-Authorized debits (as defined in Rule H4 of the Rules of Canadian Payments Association) drawn on the account, for the purpose of membership fees and any other fees that may result of said membership. This also includes a fee of $10.00 for any missed payments (Non- Sufficient Funds).

The information contained in the Authorization may be disclosed to the Royal Bank of Canada or PaySafe as required to complete any Pre- Authorized-Payment-Transaction by EFT or credit card.

The set payment will be taken out monthly on the 1st or 15th of the month, whichever was agreed to at point of purchase. House Fitness reserves the right to adjust the monthly amount.

BREACH OF CONTRACT + TERMINATIONS:

House Fitness reserves the right to continue payment until contract is complete in the event that membership is cancelled for any breach of contract committed on my part. House Fitness also has the right to terminate membership due to behaviour detrimental towards the facility and the members.

MEMBERSHIP CANCELLATIONS

Membership cancellations only apply to pre-authorized memberships. A member may cancel the pre-authorized membership at any time upon the completion of the contract signed by filling out the Membership Change Request form and providing thirty (30) days notice. 

Pre-authorized contract terms operating in rolling periods of 12-months. If the membership is not terminated after the original 12-month term, House Fitness will assume the member would like to continue and auto-renew their membership. 

Cancellation of the Authorized Payment cannot take place until the expiry date on the contract between House Fitness and the member, or said member in which the payment is for.

MEMBERSHIP HOLDS

This option allows the member to put their pre-authorized payments on pause for up to three (3) consecutive months within a term. Holds are limited to one per term. To initiate this option the member will need to submit a Membership Change Request form. Once the form is successfully filled out, staff will review the request. If approved, the change will be implemented on the member account within 3 business days of approval. At that point the account will be suspended and the contract term will be pushed forward for the requested hold period (ie, if a membership ended in May and a request for hold was approved for 3 months the new contract end date will be moved to August). After the hold period, pre-authorized payments will resume as usual. This option is best for members who will not be using their account within the hold period.

Alternatively, a member can request a hold on their account while still using the gym for the specified hold period. If approved the member’s contract end date will not be affected however monthly payments for the hold period will be charged to their account and billed in lump sum at the end of the hold period (ie, if a member’s request to hold payments for 1 month is approved and takes effect on their payment date of May 1 that payment will be billed to their account on May 1 and paid by payment method on their account on June 1.